Trainer T-Mobile (Ducth speakers) / 36-39 hours

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For our new Multilingual site in Malaga (Spain) we are looking for a Trainer. As a Trainer it is your responsibility to educate new hires, in order for them to develop the skills to become a Customer Service Representative. Your job involves a lot of different aspects, from prepping a training to monitoring the quality of the group. This is a versatile position where there is lots of room for your input and creativity.

Your responsibilities...

  • Preparing and adjusting training material accordingly;
  • Welcome and onboard the new hires on their first day at the office;
  • Provide training for the new hires;
  • Monitor the quality during and after training.

We offer...

  • An inspiring job as our 1st Trainer for our client T-Mobile at our new Multilingual site in Malaga, Spain;
  • An attractive salary according to Spanish labour law;
  • A 6-month contract, followed by a permanent position;
  • 1 month of apartment costs covered and assistance with housing if needed;
  • Discount in transportation costs;
  • Health insurance supported by the Spanish public health system;
  • The opportunity to build a career in an international environment;
  • Comfortable work atmosphere and friendly team spirit;
  • Learning new skills;
  • Fully equipped kitchen and lounge (Relax room).

Are we looking for you?

Send your resume and motivational letter before Sunday 4th of april to: o.v.v. Vacancy Trainer T-Mobile Malaga

To get a better understanding of Transcom's corporate culture and ways, we suggest you to follow us on our social media channels: @transcommalaga

You have...

  • At least 2 years of experience in customer contact;
  • Excellent communication- and social skills;
  • A clear focus on quality and result; 
  • The aspiration and skills to motivate people;
  • A creative and innovative mindset.  

You are….

  • A Dutch native speaker (C2 level) and have B2 proficiency in English language both in writing and speaking.